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Front office receptionist training learning guide front office fundamentals first impressions form opinions get the most from your receptionist and front office personnel and convert a cost center into a income producing profit center for your practice.
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Give clear guidelines for presenting a professional image.
This course for receptionists and other staff at the front desk will.
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Desk etiquette university of wisconsin whitewater your department name attendance appearance work all scheduled shifts contact supervisor if you have a schedule conflict turn off personal cell phone no personal calls no personal homework casual dress be modest no butts bellybuttons or breasts no attire with writing except uww wear in good condition you are our first impression.
Provide tips related to improving productivity.
Offer guidance for dealing with surprises that occur at the front desk.
Suggest tactics for communicating with ease over the telephone and in person.
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